In which situation will the board not accept a certificate surrender?

The board will not accept a certificate surrender when there is a complaint pending against the certificate holder. This is because a pending complaint indicates that there are unresolved issues or allegations regarding the certificate holder's conduct or compliance with relevant regulations or standards. Accepting a surrender in such a situation could prevent the board from pursuing necessary disciplinary actions or investigations related to the complaint, undermining its ability to uphold the integrity of the certification process.

In contrast, situations where the certificate holder is inactive, in good standing, or voluntarily requests surrender typically indicate that there are no ongoing obligations or issues that would prevent surrender. Therefore, the board may accept the certificate surrender in those scenarios without the complications introduced by unresolved complaints.