What can division staff do while awaiting an applicant's fingerprint results?

The chosen answer is correct because while the division staff are waiting for an applicant's fingerprint results, they have the ability to prepare and send a recommendation to the board. This recommendation can outline their assessment of the application based on the available information, which is important for maintaining an efficient process and ensuring that the board has the necessary context once the fingerprint results arrive.

During this waiting period, the division staff can utilize their time effectively by preparing documentation and recommendations, which can expedite the review process once all the requisite information is collected. This proactive approach allows for a streamlined workflow and minimizes delays in application processing.

The other options do not align with the protocols typically followed during this time. Denying the application outright would be premature without the complete review of the applicant's background, including fingerprint results. Notifying the applicant of the delay is not as productive as preparing the recommendation, and conducting a secondary review of the application may not be permissible or relevant until after the fingerprint results are received. Thus, preparing and sending a recommendation is the most appropriate and efficient action.