What role do division staff play in the certification process?

The correct answer highlights the critical function that division staff fulfill in the certification process. In this role, they are responsible for overseeing and managing the entire certification process, which includes handling various requests from applicants and ensuring that all procedures are followed correctly. This encompasses administrative tasks such as reviewing applications, maintaining records, and coordinating evaluations that contribute to the overall effectiveness and integrity of the certification system.

While preparing applicants for interviews, conducting training sessions, and making final certification decisions are important aspects within the broader scope of certification, they do not encapsulate the primary responsibility of division staff. Instead, division staff's focus is on the management and operational support necessary to facilitate a smooth and fair certification process for all individuals seeking certification.