Which individual may issue subpoenas and refer complaints to other agencies?

The Division Director holds the authority to issue subpoenas and refer complaints to other agencies. This role involves overseeing operations and ensuring compliance with legal standards within the jurisdiction of the division. By having the power to issue subpoenas, the Division Director can compel the attendance of witnesses or the production of documents relevant to investigations or hearings, which is critical for enforcing laws and regulations.

Additionally, the ability to refer complaints to other agencies indicates that the Division Director plays a pivotal role in the regulatory framework, as they are equipped to identify issues that may fall outside their direct purview and direct these matters to the appropriate bodies for further action. This capacity to manage and coordinate responses to complaints enhances the effectiveness of legal oversight and regulatory compliance within the state.

In contrast, other positions like the Deputy Director, Division Staff, and Certificate Holders do not have the same level of authority or responsibility. These roles serve different functions within the organizational structure and lack the specific powers assigned to the Division Director regarding subpoenas and referrals.