Which of the following specifically handles complaints against certificate holders?

The regulatory bodies established by the supreme court are specifically designated to handle complaints against certificate holders in Arizona. This is essential because these bodies have the authority and expertise to administer and enforce the standards and requirements set forth for legal document preparers. They ensure compliance with the legal framework governing the profession and protect the public by addressing grievances related to ethical violations, misconduct, or failure to perform duties to the expected standard.

Other organizations, such as the state bar association, focus primarily on attorneys and their professional conduct rather than the certification of legal document preparers. The public relations office typically manages communication and outreach rather than regulatory complaints. Similarly, the insurance department deals primarily with matters related to insurance and does not have jurisdiction over the conduct of legal document preparers. Thus, the regulatory bodies established by the supreme court are the appropriate entities for such complaints, ensuring accountability and the integrity of the legal preparation profession in Arizona.